{"id":14919,"date":"2023-01-17T08:23:00","date_gmt":"2023-01-17T00:23:00","guid":{"rendered":"https:\/\/uniqsaas.edu.my\/?p=14919"},"modified":"2023-01-17T08:23:00","modified_gmt":"2023-01-17T00:23:00","slug":"kursus-menangani-pelanggan-yang-beremosi","status":"publish","type":"post","link":"https:\/\/uniqsaas.edu.my\/en\/kursus-menangani-pelanggan-yang-beremosi\/","title":{"rendered":"Kursus Menangani Pelanggan Yang Beremosi"},"content":{"rendered":"

17 Januari 2023 (KUANTAN) - Jabatan Sumber Manusia UnIPSAS telah menganjurkan \u201cKursus Menangani Pelanggan Yang Beremosi\u201d selama 2 hari di Hotel Swiss Bell, Kuantan. Kursus ini melibatkan seramai 70 orang kakitangan sokongan dari pelbagai unit pengurusan di UnIPSAS.<\/p>\n\n\n\n

<\/a>Tujuan kursus ini dilaksanakan adalah untuk meningkatkan kecekapan dan fokus urus kerja Anggota Kerja UnIPSAS (AKU) terutama dalam mengendalikan pelanggan yang beremosi.<\/p>\n\n\n\n

Pelbagai tip menarik telah dikongsikan oleh penceramah jemputan, iaitu En. Arwan bin Aziz yang merupakan seorang pakar dalam bidang Pembangunan Sumber Manusia. Keterlibatan En. Arwan bin Aziz dijemput sebagai tetamu jemputan di siaran TV Borak Kopitiam, Astro 501 membuktikan kehebatan beliau dalam bidang ini. Ditambah pula dengan kejayaan beliau mendapat anugerah \u2018best seller\u2019 hasil dari penjualan buku \u2018syoknye kerja kita\u2019 pada tahun 2018.<\/p>\n\n\n\n

Majlis perasmian disempurnakan oleh Naib Canselor UnIPSAS, YH Prof. Madya Dato\u2019 Dr. Hj. Zawavi Bin Zainal Abidin.<\/p>\n\n\n\n

\n
\"\"<\/figure>\n\n\n\n
\"\"<\/figure>\n<\/figure>\n\n\n\n
\n
\"\"<\/figure>\n\n\n\n
\"\"<\/figure>\n<\/figure>\n\n\n\n
\n
\"\"<\/figure>\n\n\n\n
\"\"<\/figure>\n<\/figure>\n\n\n\n
\n
\"\"<\/figure>\n\n\n\n
\"\"<\/figure>\n<\/figure>","protected":false},"excerpt":{"rendered":"

17 Januari 2023 (KUANTAN) - Jabatan Sumber Manusia UnIPSAS telah menganjurkan \u201cKursus Menangani Pelanggan Yang Beremosi\u201d selama 2 hari di...<\/p>","protected":false},"author":3,"featured_media":14926,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[3,13],"tags":[],"class_list":["post-14919","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-berita","category-berita-bergambar"],"acf":[],"_links":{"self":[{"href":"https:\/\/uniqsaas.edu.my\/en\/wp-json\/wp\/v2\/posts\/14919","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/uniqsaas.edu.my\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/uniqsaas.edu.my\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/uniqsaas.edu.my\/en\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/uniqsaas.edu.my\/en\/wp-json\/wp\/v2\/comments?post=14919"}],"version-history":[{"count":0,"href":"https:\/\/uniqsaas.edu.my\/en\/wp-json\/wp\/v2\/posts\/14919\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/uniqsaas.edu.my\/en\/wp-json\/wp\/v2\/media\/14926"}],"wp:attachment":[{"href":"https:\/\/uniqsaas.edu.my\/en\/wp-json\/wp\/v2\/media?parent=14919"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/uniqsaas.edu.my\/en\/wp-json\/wp\/v2\/categories?post=14919"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/uniqsaas.edu.my\/en\/wp-json\/wp\/v2\/tags?post=14919"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}